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Relix CRM · sales operations

Protection, assurance and compliance your auditors can follow.

Sophos & Fortinet OEM partner

A senior product team on demand, managed by us.

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Platforms built around the way your organisation works.

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Research, journeys and interfaces people adopt.

Product design & UX

Integrations, APIs and cloud that hold under load.

Cloud & API engineering

Sophos & Fortinet firewalls and endpoint protection.

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Find the way in before an attacker does.

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Know where sensitive data lives, and stop it leaving.

Data loss prevention (DLP)

Monitoring and reporting your regulator can audit.

AML & compliance engineering

Controls, integrations and evidence for regulated institutions.

Banking & Finance

Clinical workflows that protect patient data and keep care moving.

Healthcare

Orders, stock, payments and delivery that agree with each other.

Commerce & Logistics

Citizen services that run end to end, with an audit trail.

Public Sector

Admissions, fees and results that hold up in peak season.

Education

Payment flows, monitoring and reconciliation built for scale.

Fintech & Payments

The Relix CRM sign-in screen: workspace access requires an accountRelix CRM, sales operationsFeatured project

Your risk committee needs evidence. Build controls that hold across core systems, channels and vendors.

Banking systems built for control, resilience and audit evidence

The Lagos Island skyline and Marina waterfront, where many of Nigeria’s banks are headquartered

Why it matters

Banks must show supervisors, internal audit and risk committees how privileged access, transaction integrity and incident response are controlled. Core integrations, vendor oversight and recovery procedures need evidence that can be tested.

The problem

Core systems need control, not just a new interface.

Where banking systems leave risk exposed

Banks must show supervisors, internal audit and risk committees how privileged access, transaction integrity and incident response are controlled. Core integrations, vendor oversight and recovery procedures need evidence that can be tested.

The traps

01 / 04
  1. Trap 0101 / 04

    A modern interface

    Weak authorisation

    New screens leave old privilege paths intact. Test approval rules across channels and core integrations.

  2. Trap 0202 / 04

    Hidden dependencies

    Fragile core links

    A core-system timeout becomes a customer outage. Define failure handling and rehearse recovery.

  3. Trap 0303 / 04

    Risk outside the bank

    Unreviewed vendors

    Supplier access and data flows escape routine review. Record owners, permissions and exit arrangements.

  4. Trap 0404 / 04

    Controls without records

    Missing evidence

    Teams describe a control but cannot produce its history. Retain logs, access reviews and test evidence.

Banking & Financial Services, in figures

NIBSS reports fraud across Nigeria's financial ecosystem, not commercial banks alone. The lower 2025 loss total does not remove the need for tested access controls, transaction integrity and response procedures.

  • Annual fraud losses

    ₦25.85bn

    2025 digital-payment fraud losses across Nigeria's financial ecosystem, not banks alone.

  • Prior-year fraud losses

    ₦52.26bn

    2024 fraud losses across Nigeria's financial ecosystem; NIBSS comparison published January 2026.

  • Reported fraud incidents

    67,518

    Fraud incidents in Nigeria's financial ecosystem in 2025; NIBSS, January 2026.

  • Breach notification

    72h

    Notify NDPC within 72 hours of awareness where a breach risks individuals' rights or freedoms; NDPA 2023 / GAID 2025.

Sources: NIBSS: digital-payment fraud, 2025; NIBSS: digital-payment fraud, 2024 comparison; NIBSS: reported fraud incidents, 2025; NDPC, NDPA 2023 / GAID 2025 (72-hour risk-based notification).

03

Public sources behind the figures on this page

  1. 01NIBSS: digital-payment fraud, 2025
  2. 02NIBSS: digital-payment fraud, 2024 comparison and related sector figures
  3. 03NDPC: GAID 2025 and breach notification

Figures retain their source periods and scope. They describe sector conditions and legal duties, not Sparkr project outcomes.

How we work with your team

Start with the workflow, then test the controls

We map core integrations, privileged access and recovery dependencies. Together we agree owners, acceptance criteria and the evidence needed before delivery starts.

  1. Step 01

    Scope & Discovery

    We map critical tasks, system boundaries and risk with your delivery and operational owners.

    ScopeRisk review

  2. Step 02

    Architecture & Controls

    We define access rules, data flows and failure handling before implementation decisions are fixed.

    AccessData flows

  3. Step 03

    Workflow Design

    We prototype critical tasks and review them with users before building the full workflow.

    UXTask testing

  4. Step 04

    Build & Test

    We implement in reviewed increments, testing permissions, integrations and exception handling.

    EngineeringControl tests

  5. Step 05

    Release & Operational Handover

    We agree release checks, recovery procedures and support ownership, then hand over evidence.

    Release readinessHandover

Selected work

Related work and delivery capabilities

Designed for

Software and controls for everyday operational pressure.

  • Operational workflows
  • Access reviews
  • Reconciliation
  • Audit evidence
  • Recovery planning

FAQ

Got a question? We answer it here.

How do you scope banking & financial services work?

We start with the workflow, system boundaries and the evidence your team needs. The scope records users, integrations, data categories, access roles, operational risks and acceptance criteria. We then agree delivery phases and commercial terms. We do not publish a fixed price before reviewing complexity, dependencies, migration needs and the controls that must be tested.

Can you work with our existing systems?

We review available APIs, data ownership and integration constraints before proposing changes. The plan includes failure handling, reconciliation where relevant and a staged release. We agree what stays, what changes and who owns each dependency rather than assuming a full replacement is necessary.

How do you protect sensitive records?

We define role-based access, encryption needs, data handling rules and audit trails with your owners. Test environments should use appropriate masked or synthetic data. Retention, exports and privileged access need explicit decisions, not default permissions.

How do the final CBN AML standards affect scope?

The final standards were issued on 10 March 2026. DMBs have 18 months and OFIs 24 months for full compliance, with roadmaps due within three months. We scope monitoring, case management, integrations and audit evidence with your compliance team; we do not promise regulatory approval.

How do you agree delivery timescales?

Timescales follow scope, integration access, data quality and review availability. We agree milestones after discovery, with clear acceptance criteria and dependency owners. A staged release can prioritise essential workflows without hiding unfinished controls.

What related work can we review?

Systhems is an independent cybersecurity website concept, not evidence of deployed bank security controls. For banking delivery we agree the technical scope, authorisation, acceptance criteria and evidence separately.

Further reading

Practical reading on software and control design.

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